| Issue ID | 1381694 |
| Internal NHTSA # | 10992646 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2016 |
| File date | 31/03/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes-benz c300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer, mercedes benz of fort washington 404 pennsylvania avenue fort washington, pa 19034, was contacted and informed the contact that they had not heard of the recall previously. The manufacturer was not made aware of the issue due to a constant hold time applied to the calls. The contact had not experienced a failure. Vin tool confirms parts not available. The consumer stated the he wanted to withdraw his complaint. Updated 09/20/2017*js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | ROSE VALLEY, PA |
| VIN pattern | WDDWF4KB0GRXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |